MARTY (Member Audio Response Teller)
MARTY is back!
Our new MARTY (audio response teller) is now available.
The MARTY phone number is 1-844-315-0249. (This is a Toll-free number)
The first time you call the new MARTY, you will be asked to Press 1, then you will need to enter your account number followed by #
You will then be asked to enter your PIN number, which is the last four digits of the Primary Member’s Social Security Number followed by the #
You will then be required to select a new PIN. You will be prompted to enter your new 4-digit PIN followed by the #. You will then be prompted to re-enter your new PIN followed by the #
Once you have selected your new PIN, please listen carefully as the MARTY prompts have changed. This is a NEW MARTY and it’s different from the old MARTY, so please listen carefully to the prompts.
When entering a dollar amount, use only numbers followed by the #
Example $100 would be entered as 10000#
$1 would be entered as 100#
When performing a transfer, you will receive a confirmation number once the transfer has been successfully completed. You should write down this confirmation number. If you do not hear a confirmation number, you may not have completed your transaction.
How to Check Your Balance in Your Checking Account
How to Check Your Balance in Your Savings Account
How to Transfer Money From Your Checking to Savings Accounts
How to Transfer Money From Your Savings to Checking Accounts
How to Make a Loan Payment From Your Checking Accounts
How to Make a Loan Payment From Your Savings Accounts
How to Obtain a List of Recent Transactions for Checking Accounts
How to Obtain a List of Recent Transactions for Savings Accounts
How to Find if a Single Check has Cleared in Your Checking Account
How to Find if a Single Check has Cleared in Your Savings Account
How to Check Your Loan Balance