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AnnouncementsVishing and Smishing
"Vishing" is when criminals send you an email asking you to make a telephone call. The call triggers a voic response system that asks you for your card number or other financial or personal information. Instead of an email, you may also receive a telephone call with a recording that instructs you to phone an 800 number or another area code within or outside of the United States because your card has been compromised or stolen. You're then asked to enter your card number, expiration date and CVV code using your phone.
"Smishing" is the mobile phone counterpart to phishing. Rather than being directed by an email to a web site, a text message is sent to your cell phone or other mobile device with a ploy to click on a link. The link causes a Trojan virus to be installed in the cell phone or other mobile device. The virus downloads all your information to the criminal and allows them to "see" the keystrokes you use, so if you access your online banking, they now know your account number and password.
WHAT YOU CAN DO:
1) If you have doubts about someone calling you, HANG UP!
2) Be wary of all messages you receive via phone, email or text.
3) Do not open unsolicted emails or text messages.
4) Check your account history frequently and report anything suspicious to us.
5) If you think you may have fallen victim, contact us immediately so we can protect your account!
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